{"id":3,"date":"2025-11-22T22:58:54","date_gmt":"2025-11-22T22:58:54","guid":{"rendered":"https:\/\/residencecraft.com\/?page_id=3"},"modified":"2026-10-21T03:40:04","modified_gmt":"2026-10-21T03:40:04","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/residencecraft.com\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p><em>Derni\u00e8re mise \u00e0 jour : 20 octobre 2026<\/em><\/p>\n\n\n\n<p>ResidenceCraft (\u00ab nous \u00bb) exploite residencecraft.com \u00e0 partir de Montr\u00e9al, Qu\u00e9bec, Canada. Cette politique explique quels renseignements personnels nous recueillons, pourquoi, et quels sont vos droits, conform\u00e9ment \u00e0 la Loi sur la protection des renseignements personnels dans le secteur priv\u00e9 du Qu\u00e9bec (Loi 25) et \u00e0 la LPRPDE du Canada.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Responsable de la protection des renseignements personnels<\/h2>\n\n\n\n<p>Notre responsable de la protection des renseignements personnels veille \u00e0 prot\u00e9ger vos renseignements. Contact : <a href=\"mailto:residencecraft.com@gmail.com\">residencecraft.com@gmail.com<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ce que nous recueillons<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Renseignements de commande :<\/strong> nom, adresse de livraison et de facturation, courriel, num\u00e9ro de t\u00e9l\u00e9phone et produits command\u00e9s.<\/li>\n\n\n<li><strong>Renseignements de paiement :<\/strong> trait\u00e9s directement par nos fournisseurs de paiement (Stripe et PayPal). Nous ne voyons ni ne conservons jamais votre num\u00e9ro de carte complet.<\/li>\n\n\n<li><strong>Communications :<\/strong> les messages que vous nous envoyez par courriel, formulaire de contact ou clavardage.<\/li>\n\n\n<li><strong>Renseignements techniques :<\/strong> adresse IP, type de navigateur et pages visit\u00e9es, recueillis au moyen de t\u00e9moins (cookies) et d\u2019outils d\u2019analyse.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Pourquoi nous les utilisons<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Pour traiter, exp\u00e9dier et suivre votre commande, et pour offrir le service \u00e0 la client\u00e8le.<\/li>\n\n\n<li>Pour envoyer les confirmations de commande et, si vous commencez un paiement sans le terminer, un courriel de rappel au sujet de votre panier.<\/li>\n\n\n<li>Pour envoyer des courriels promotionnels seulement si vous avez accept\u00e9 de les recevoir. Vous pouvez vous d\u00e9sabonner en tout temps.<\/li>\n\n\n<li>Pour comprendre comment le site est utilis\u00e9 et l\u2019am\u00e9liorer.<\/li>\n\n\n<li>Pour respecter nos obligations l\u00e9gales et comptables.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Avec qui nous les partageons<\/h2>\n\n\n\n<p>Nous partageons seulement ce qui est n\u00e9cessaire avec les fournisseurs de services qui nous aident \u00e0 exploiter la boutique : nos partenaires de traitement des commandes et fournisseurs (y compris des fournisseurs situ\u00e9s hors du Canada, comme en Chine, qui exp\u00e9dient votre commande directement), nos processeurs de paiement (Stripe, PayPal), notre h\u00e9bergeur web (Hostinger), les transporteurs et nos fournisseurs d\u2019analyse (Google). Certains de ces fournisseurs conservent des renseignements hors du Qu\u00e9bec et du Canada. Nous ne vendons pas vos renseignements personnels.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">T\u00e9moins (cookies)<\/h2>\n\n\n\n<p>Nous utilisons les t\u00e9moins n\u00e9cessaires au fonctionnement du panier et du paiement, ainsi que des t\u00e9moins d\u2019analyse pour mesurer l\u2019achalandage du site. Vous pouvez bloquer ou supprimer les t\u00e9moins dans les r\u00e9glages de votre navigateur; le panier pourrait ne pas fonctionner sans les t\u00e9moins essentiels.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Dur\u00e9e de conservation<\/h2>\n\n\n\n<p>Nous conservons les dossiers de commande aussi longtemps que l\u2019exigent les lois fiscales et comptables (g\u00e9n\u00e9ralement 6 ans), et les autres renseignements seulement le temps n\u00e9cessaire aux fins d\u00e9crites ci-dessus.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Vos droits<\/h2>\n\n\n\n<p>Vous pouvez demander d\u2019acc\u00e9der \u00e0 vos renseignements personnels, de les faire corriger ou supprimer, retirer votre consentement ou porter plainte en \u00e9crivant \u00e0 <a href=\"mailto:residencecraft.com@gmail.com\">residencecraft.com@gmail.com<\/a>. Nous r\u00e9pondons dans un d\u00e9lai de 30 jours. Vous pouvez aussi communiquer avec la Commission d\u2019acc\u00e8s \u00e0 l\u2019information du Qu\u00e9bec.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">S\u00e9curit\u00e9<\/h2>\n\n\n\n<p>Nous utilisons des mesures de protection raisonnables, dont des connexions chiffr\u00e9es (HTTPS) et des processeurs de paiement reconnus. Si un incident de confidentialit\u00e9 pr\u00e9sente un risque de pr\u00e9judice s\u00e9rieux, nous vous en aviserons, ainsi que les autorit\u00e9s, comme l\u2019exige la loi.<\/p>","protected":false},"excerpt":{"rendered":"<p>Last updated: October 20, 2026 ResidenceCraft (&#8220;we&#8221;, &#8220;us&#8221;) operates residencecraft.com from Montr\u00e9al, Qu\u00e9bec, Canada. This policy explains what personal information we collect, why, and your rights, in accordance with Qu\u00e9bec&#8217;s Act respecting the protection of personal information in the private sector (Law 25) and Canada&#8217;s PIPEDA. Person responsible for personal information Our Privacy Officer is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"gabblier22@gmail.com","author_link":"https:\/\/residencecraft.com\/fr\/author\/gabblier22gmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Last updated: October 20, 2026 ResidenceCraft (&#8220;we&#8221;, &#8220;us&#8221;) operates residencecraft.com from Montr\u00e9al, Qu\u00e9bec, Canada. This policy explains what personal information we collect, why, and your rights, in accordance with Qu\u00e9bec&#8217;s Act respecting the protection of personal information in the private sector (Law 25) and Canada&#8217;s PIPEDA. Person responsible for personal information Our Privacy Officer is&hellip;","_links":{"self":[{"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":3,"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":6064,"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/pages\/3\/revisions\/6064"}],"wp:attachment":[{"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}