{"id":10,"date":"2026-01-05T00:50:32","date_gmt":"2026-01-05T00:50:32","guid":{"rendered":"https:\/\/residencecraft.com\/?page_id=10"},"modified":"2026-10-21T03:40:05","modified_gmt":"2026-10-21T03:40:05","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/residencecraft.com\/fr\/refund_returns\/","title":{"rendered":"Politique de retour et de remboursement"},"content":{"rendered":"

Derni\u00e8re mise \u00e0 jour : 20 octobre 2026<\/em><\/p>\n\n\n\n

Garantie satisfaction de 30 jours<\/h2>\n\n\n\n

Si vous n\u2019\u00eates pas satisfait de votre commande, \u00e9crivez-nous \u00e0 residencecraft.com@gmail.com<\/a> dans les 30 jours suivant la livraison, avec votre num\u00e9ro de commande.<\/p>\n\n\n\n

Article endommag\u00e9, d\u00e9fectueux ou erron\u00e9<\/h2>\n\n\n\n

Envoyez-nous une photo de l\u2019article dans les 30 jours suivant la livraison. Nous vous enverrons un remplacement ou vous rembourserons en entier, \u00e0 votre choix. Vous n\u2019avez pas \u00e0 nous retourner l\u2019article.<\/p>\n\n\n\n

Changement d\u2019id\u00e9e<\/h2>\n\n\n\n

Les articles doivent \u00eatre inutilis\u00e9s et dans leur emballage d\u2019origine. \u00c9crivez-nous d\u2019abord pour obtenir l\u2019adresse et les instructions de retour. Les frais de retour sont \u00e0 la charge du client. \u00c0 la r\u00e9ception de l\u2019article, nous remboursons le prix du produit sur votre mode de paiement d\u2019origine.<\/p>\n\n\n\n

Commande jamais re\u00e7ue<\/h2>\n\n\n\n

Si votre commande n\u2019est pas arriv\u00e9e dans les 30 jours ouvrables suivant l\u2019exp\u00e9dition, \u00e9crivez-nous et nous la r\u00e9exp\u00e9dierons ou vous rembourserons en entier.<\/p>\n\n\n\n

Annulations<\/h2>\n\n\n\n

Vous pouvez annuler sans frais avant l\u2019exp\u00e9dition de votre commande. \u00c9crivez-nous le plus t\u00f4t possible.<\/p>\n\n\n\n

D\u00e9lai de remboursement<\/h2>\n\n\n\n

Les remboursements approuv\u00e9s sont \u00e9mis dans un d\u00e9lai de 5 jours ouvrables. Selon votre banque, il peut falloir de 5 \u00e0 10 jours ouvrables de plus pour qu\u2019ils apparaissent sur votre relev\u00e9.<\/p>","protected":false},"excerpt":{"rendered":"

Last updated: October 20, 2026 30-day satisfaction guarantee If you are not satisfied with your order, contact us at residencecraft.com@gmail.com within 30 days of delivery with your order number. Damaged, defective or wrong item Send us a photo of the item within 30 days of delivery. We will ship a replacement or issue a full […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"gabblier22@gmail.com","author_link":"https:\/\/residencecraft.com\/fr\/author\/gabblier22gmail-com\/"},"uagb_comment_info":0,"uagb_excerpt":"Last updated: October 20, 2026 30-day satisfaction guarantee If you are not satisfied with your order, contact us at residencecraft.com@gmail.com within 30 days of delivery with your order number. Damaged, defective or wrong item Send us a photo of the item within 30 days of delivery. We will ship a replacement or issue a full…","_links":{"self":[{"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":2,"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":6065,"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions\/6065"}],"wp:attachment":[{"href":"https:\/\/residencecraft.com\/fr\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}